Returns & Refunds
We hope that all our customers will be very happy with their purchases and keep them for many years.
If however you are unhappy with your purchase for whatever reason, please make contact with us to discuss the situation.
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All Enton Green speakers are bespoke items and made-to-order. As such they are not covered by the standard 14 day return period as set out in the Consumer Contracts Regulations 2013.
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If you have paid the 50% deposit to start your project, but subsequently decide you do not want to proceed, your payment is unfortunately forfeit.
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If you have made full payment the sale is considered final.
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Please inspect the product(s) on arrival if delivered via a courier, reject them if they are damaged and contact us as quickly as possible.
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If there is a technical issue with the product(s) not relating to transport damage, please report this to us within 30 days and we will endeavour to resolve the issue at no cost to you.